Bill's Texas Plumbing
1407 LOMALAND #105
El Paso, TX 79935
(915) 996-9226
Contact Us for More Information
Products and Services
*Backflow Prevention Device*Gas & Water Lines*Water Heater *Garbage Disposals*Sprinklers*Water & Sewage Pumps*Refrigerated Air*Heating & Cooling
About Bill's Texas Plumbing
3rd Generation Plumbing*Radio Dispatch Trucks*Service & Repair; Lang:English / Spanish
Reviews
Review it at YellowPages.com
Not Professional Company
Posted by andi1107 on 12/16/2008
We are from out of town and not knowing anyone in El Paso, we went with who we saw first. Bill's crew came out on a Friday and had to fix a part of our pipe, in order to winterize our swamp cooler. And charged $130. They neglected to put our swamp cooler cover on. We called Bill's and they said it would be Monday before they could come by. We weren't very happy they took so long to fix their mistake and decided we would not call them back for any future plumbing needs should they come up. A month later, we come home from vacation to find our master bedroom flooded. We call a new company, Water Control Plumbing, and they determined the problem was the piece of pipe that was fixed by Bill's had not been done properly. In fact, they didnt even take the old piece off, they just put a new piece over it and caused the leak. The leak went through the wall and flooded our bedroom. This was $260 to fix. When we told Bill's of what their crew had caused, Bill said you should have given us another chance to fix it, and that he didn't think he should pay anymore then $75. An hours worth of labor for them. So here we sit $390 later, with ruined carpet, and sheet rock, and Bill could care less. He gave us his $75 check making sure that everything was settled and done with. I guess he's more concerned with being sued then keeping customers. Will definitely NEVER recommend Bill's Texas Plumbing to anyone I know.
Response from Bill's Texas Plumbing
Posted on 12/17/2008
you suck a big one!!!!
DO NOT CALL
Posted by IGRIEGO on 7/24/2008
Water heater busted, they came in and tightened a water hose to drain, not here 10 minutes and they charged me $75. I called Norma to have her justify the excessive service amount and she said that was their charge. I informed her she neglected to tell me that when I called and she stated, I didn't ask. WOW!!! Ask all the questions because this isn't a straight forward up front business. NEVER WILL DO BUSINESS WITH THEM AGAIN!!! BEWARE!!!!
