Westend Hair Co.
In Business Since 1995
(915) 833-4050
Hours of Operation
Mon-Sat 9am-7pm
Payment Methods
AMEX, DINERS CLUB, DISCOVER, MASTER CARD, VISA
Products and Services
**Spa - Salon - Specialty**
* Treatment
* Nail Services
* Skin Care
* Reflexology
* Body Waxing
* Make-Up
* A Day Of Indulgence
* Massage
* Wedding Packages
To Book An Appointment Or More Info Call: (915) 833-4050
About Westend Hair Co.
**All things beautiful, with you in the center of it all.**
At Westend, we're the first to understand how feeling good is a direct response to looking good. Just step into our place, and it will become apparent, that we live what we preach. In the heart of Kern, come visit our beautiful world, and make yours beautiful today.
Reviews
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i love this salon!!!
Posted by seedy20 on 6/11/2009
I went to Westend for the first time this past week and I just loved it! The front desk is warm and welcoming, and the stylist actually listened to what I wanted. I have had several bad experiences elsewhere in town, but I have finally found my place. If you are looking for a new place, I highly recommend Westend!
Terrible stylists
Posted by blondiescsu on 6/9/2009
I visited West End for the 2nd time to get more highlights with Lucia. She misunderstood me by thinking I wanted to go from brown to completely blonde so instead of adding highlights, she put an all-over enlightener (bleach) on my entire head making my previous highlights bluish-grey and the remaining brown hair color turned a VERY brassy orange. It was copper in color and very ugly. She kept trying to convince me that my hair would have broken off by putting highlights so instead she enlightened my entire head with BLEACH! Now my previous highlights were even more damaged along with the rest of my hair. I was embarrassed to wear my hair down so I wore a ponytail for the day. It was not exactly a $100 hair color!! The following day, I went back to her hoping she could fix the orange color by adding low-lights. She argued with me for 30 minutes making me very angry by refusing to make me happy. No one in the salon was talking besides her and me; we were in an all-out shouting match. She refused to add low lights; she said that she did NOT have time to do them which led me to believe she had plans for the evening. Finally, another stylist told her to add the low lights because it would make my hair look better; she stormed off acting very immature to mix the color. She did not talk to me for 45 minutes while doing the color. When I was finished, I wasn�t completely satisfied although my hair looked more even in color. Lucia does not know how to color hair. She is sadly confused about the process and takes forever to do a color. She does not color at the root so the highlights and low-lights often look grown out. What�s worse, she acts very immature and childish, she should never fight with a client especially in front of other stylists and clients. She should learn to do what the customer asks for instead of doing what she thinks will look good. Where I come from, the customer is always right. DO NOT SEE LUCIA!
good haircuts, massages and mani/pedicures but beware of bad, unethical service at front desk
Posted by miopinion on 12/29/2008
All in all, I like the haircuts, manicures, and such I leave with. But much more often than not, the front desk receptionist adds on services I didn't ask for. I ask for color only to arrive and find out she has scheduled me for cut and color. I ask for basic mini manicure, she schedules me for the higher priced manicure. I ask for a 30 minute massage, she schedules me for a longer one. All this leads me to be always on my guard when I enter the salon, as I can in now way assume I will receive, and be charged for, the service I requested. In other words, I can't enter there, as lovely as the space and other staff are, feeling relaxed and trusting. Unfortunate.
Not about the customers needs!
Posted by cody26 on 11/28/2008
I had a very bad first time experience with a hair dresser that did my cut the way they wanted too.I was very unhappy.I did decide to give the salon another chance and go with a different hair dresser.I was very satisfied & surprised and I plan to continue going there...but I will only see her.I do hate the parking lot, and it is very hard to get an appointment, I feel that they do hair when they want, or don't want to.Some of the staff do need a bit of an attitude adjustment or maybe they could try to smile at the customers! Have a nice day would be nice too.Especially when you pay a lot for your hair...
beautiful salon!
Posted by jessbear23 on 11/18/2008
I visited Westend this past Saturday and was so happy with the customer service and my spa services! The manager was so helpful and couldn't have taken better care of me! Thank you!
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